Avast Free Forum is a website that lets users ask questions about their antivirus software. It offers a range of information of tutorials as well as frequently asked questions. It is user-friendly and is regularly updated.
The avast brand is a major player in the cybersecurity market and has one of the highest levels of customer support for its anti-virus program. The support button on their website and LAPTOP or COMPUTER application grants access to an informative FAQ and discussion forums as well as top technical support in case of any issues.
The company provides a live chat option for customers who need quick answers, a ticketing via email service for more detailed questions, and three round-the-clock telephone lines in the UK, Australia, and the U.S.
The customer service isn’t always perfect Its customer support isn’t perfect, however. PCMag and Hauptplatine conducted an investigation jointly and discovered that the company shares data about its users their locations and Internet Protocol addresses with third-party companies. This could result in privacy concerns for a few. The paid plans don’t offer enough benefits to justify the cost. The forum was recently compromised and thieves were able to obtain user names, usernames, emails, and hashed passwords. Fortunately, payment information was not compromised. The company has promised to rebuild the forum using a faster and more secure platform. The company has a policy regarding security, which have a peek at this site states that it will not sell or share personal information with third-party companies without consent.